Default Email Account
Except for a few exceptions, the following is the rule:
Your incoming email server is: yourdomain.com
Your outgoing server (SMTP) is provided to you by your ISP, e.g.
Your username is your entire email, not just the prefix.
Your default email account acts as your Catch All email account.
Any email messages sent to an account on your domain that does not
exist will automatically go to this address. For Example, if your
master username is "john" your default address will be
firstname.lastname@example.org. Now lets assume that someone sends an email
to email@example.com and you have not yet created an email account
for mary, that particular message will arrive at your default address
You may access your email through the web browser, instead of POP3
mail. To access your web bases email (once your DNS settes):
To change your default email account, click on Default Address
and type in the new address. You will need to type the entire address:
Then click Change. Make sure you are using an account that
actually exists. If the account does not exist, you need to set
it up using the Add/Remove Accounts Feature.
Adding and Removing Email Accounts
To add a new Email account:
Click on Add/Remove Accounts
Click on Add Account. The following screen will appear:
Type the username you want in the Email box and the password you choose
for this account in the Password box.
Click Create and your new account will be activated.
In order to receive mail sent to this address, you must set up the
new account in the program you use for email. For example, if you
access your email through your browser, you need to add this account
to your browser's email program. Please refer to the Configuring
Email Software menu of our Web
Hosting Support section for instructions on how to configure different
To Remove an Email Account:
Click on Delete to the right of the account that you would
like to remove.
Autoresponders will automatically send an email for you. Autoresponders
are typically used to send information in response to a visitor's
request. For example, visitor's could click on a link that says "Click
Here to Receive Special Report." When the visitor clicks on the
link, their email program will open a new message addressed to your
autoresponder. When they send the email, your autoresponder will reply
by automatically sending your Special Report to the visitor. This
feature is also useful when you know you will not be reading or responding
to incoming email massages for a period of time. To create an autoresponder
you must first create an email account.
To add an autoresponder:
Click on Autoresponders
Click on Add AutoResponders. The following screen will appear:
In the Email box, type the email name you choose for your Autoresponder.
This will be the email address that visitor's click on to access the
Autoresponder. If you think you may set up more than one Autoresponder,
it is helpful to choose a username that is descriptive. For example,
reportx. The mailto link you will place on your site will be firstname.lastname@example.org.
Fill in the From and Subject boxes, then place the information you
want to send in the Body area. You can't use html tags in an Autoresponder.
They will only accept plain text.
Click Create and your new Autoresponder will be activated.
To delete an autoresponder:
Click on Delete to the right of the autoresponder that you
would like to delete.
You can have any or all email addressed to your domain account forwarded
to an outside email account or to a different email address within
To add an email forwarder:
Click on Forwarders
Click on Add Forwarder. The following screen will appear:
Type the account name of the address you want mail forwarded from
in the first window, and the complete email address you want the mail
forwarded to in the second window.
Click on Add Forward and your new Forwarder will be activated.
Remember, you can forward mail to any address, inside or outside of
your domain. For example: email@example.com or firstname.lastname@example.org.
Be careful when forwarding email accounts inside your domain. You
might inadvertently create an indefinite loop that can cause all email
accounts to stop working on your domain.
NOTE: You do not have to create an email account to setup a
forwarder. For example, if you want to forward all email messages
going to email@example.com, do not create a an email account for
firstname.lastname@example.org. When you setup the forwarder the server will
know what to do. If there is an email account created for any forwarder,
that forwarder will not function.
To delete an email forwarder:
Click on Delete to the right of the forwarder that you would
like to delete.
Blocking Email Messages
You can block unwanted email according to email address, subject,
header, recipient, or even phrases inside the body of the message.
To block unwanted email:
Click on Block an Email
Click on Add Filter. The following screen will appear:
Use the drop down menus to choose what you want blocked. For example,
you might want to filter out pornographic email messages. You could
choose Subject, Body or Any Header from the first drop down menu,
and Contains from the second drop down menu. Then type a phrase or
word that frequently appears in the header or body of email you receive
that promotes pornographic content, For example "girls."
To block email from a specific source, just choose From in
the first drop down menu, then Equals from the second menu.
Type in the person's email address in the box and click Activate.
To remove an email block/filter:
Click on Delete to the right of the filter that you would like
About Email Aliases
You never have to create email aliases. Your default email account
is setup as a "Catch All" account, meaning that any email coming to
email@example.com is delivered to your default account.